Cancel a trip

Cancel a trip

This article will show how to:

  1. Cancel a trip 
  2. Create and manage cancellation reasons 

CANCEL A TRIP/FLIGHT LEG

To cancel a trip, you will need to mark the entire trip as Inactive. A change status module will then appear and a custom cancellation reason can then be selected. 

Notes
This will automatically set all flight legs within the trip to cancelled and remove the trip from the schedule.

CREATE CUSTOM CANCELLATION REASONS

To create and manage cancellation reasons, access Operations > Operation Settings > Cancellation Reasons 
 

 

InfoInactive trips are still accessible by going to Trips on the main navigation, select inactive to true and click search. Make sure to have the correct departure date set or uncheck the departure date filter.