Mobile App Updates (August 2021)

Mobile App Updates (August 2021)

The following updates have been added to the mobile app:

  • Contact Support

  • Password reset

  • Background updates to support a future new feature

NEW FEATURE DETAILS

Contact Support

The mobile app has been updated with an embedded feature to contact the Support team directly from the mobile app. The Support contact option is located within the Settings tab of the mobile app. From the Intercom interface, users can search for help articles and initiate a support chat by clicking the Send us a message button. For more information refer to Mobile App: Settings

Password Reset

The option to reset password has been added to the mobile app. Users no longer have to use the web version of the platform to reset their passwords. The "Forgot Password" option can be found on the log-in screen and is used to generate a password reset link to the user's email address. For more information refer to Pilot Mobile App.


    • Related Articles

    • Mobile App Updates & Maintenance

      The following updates were made to the mobile app: Augmented Crew Default fields based on pilot flying Bug Fixes New Features Augmented Crew - available ONLY in V2 Logbook The mobile app now supports a flight leg with an Augmented crew which includes ...

    • Mobile App Updates (April 2023)

      The following updates were made to the mobile app: My Schedule updates Performance improvements Default schedule view set to 1 week Bug Fix My Schedule View Updates Performance Improvements My Schedule calendar view received updates to improve ...

    • Mobile App Updates and Maintenance (May 2021)

      The following updates have been added to the mobile app: Personnel event edits Accept flight leg change to acknowledge flight legs Mobile background sync Bug fixes NEW FEATURE DETAILS Event Edits Editing Personnel events in the iOS Mobile app, My ...

    • Mobile App Maintenance and Updates (November 2020)

      The following updates have been added to the mobile app: My schedule cases bug fixes NEW FEATURE DETAILS My Schedule The My Schedule view offers a month or week calendar view of assigned trips, personnel events, training due dates, medical due dates ...

    • Mobile 3.11.0 Application Update (August 2024)

      The following updates are a part of the 3.11.0 mobile release in August 2024. New Features The mobile app now has device push messages for notifications! When a mobile user receives either an Acknowledgement or a Briefing* message about a flight ...