Feasibility > TSA Check (Aptaero - formerly Airline Choice)
This guide will outline:
the messages that displays in the Feasibility Watchlist section; and
Mitigation of vetting errors / flags; and
Provider outage overview
Related Articles:
FEASIBILITY > TSA Check
Immediately after the manifest is sent to Airline Choice, they send the data through the DHS router to the TSA, TSA vets and sends back to Airline Choice and then the results arrive the the Feasibility & Tools > Watchlist section.
Each passenger name is listed along with the vetting status for each leg of the trip.
The following vetting status messages will display in the correlating color, Green (Good), Yellow (Warning) or Red (Critical).
Passenger cleared. Boarding pass may be issued (Green)
Passenger not cleared to board. Boarding pass issuance 'Inhibited' (Red)
Advisory 'Selectee'. Boarding pass may be issued (Yellow)
Known Traveler status (Green)
Advisory 'Insufficient Data'. Error - Insufficient passenger data (Red)
Known 1 Traveler Status (Green)
Known 2 Traveler Status (Green)
MITIGATION OF FLAGS
If the Advisory 'Insufficient Data'. Error - Insufficient passenger data error occurs check the required contacts data fields, First Name, Last Name, DOB and Gender. If a data point is missing this error will occur. We are defaulting Gender to Undisclosed if NA in the sending of the data. To correct, update the data point and the manifest will send again.
All other mitigation of vetting flags are to be handled directly with the TSA.
When contacting the (NTVC) National Vetting Center the passenger record locator will be asked for. This number is within the trip flight leg ID. There are two ways to locate the #.
Access the trip, hover over the flight leg icon. A URL will display on the bottom left of the screen (not fully pictured below).
Access the flight log page. Refer to the URL in the browser search bar. The numbers in the URL are the flight leg ID.
Example below:
https://demo.avianis.com/flightlegs/details/374882?source=3&tab=searchtrip
If TSA's records for the flight manifest differs from what is showing in Avianis then contact Product Support, opsupport@avianis.com or 888-558-2890, option 2.
If this method is not preferred or there are any technical issues and a workaround is needed at any time please refer to TSA: Passenger Data Template and export the data from Avianis and import into eSecure Flight for immediate vetting.
Related Articles
Airline Choice: Passenger Vetting
This guide will outline: How to get setup with Airline Choice; the applicable fees; and how the communication flow works. Related Article Watchlist Vetting in Feasibility Watchlist Vetting FAQs SETUP PROCESS Send an email to Avianis at ...Mobile: Feasibility Alerts
Feasibility runs a number of checks throughout the application based on provided data and rule sets. (Click here to read more about what Feasibility checks.) It is the same tool available on the Trip page in the web application but, unlike the Trip ...Feasibility & Tools
This article will cover: How to access the Feasibility & Tools; the information displayed in the Feasibility; and the details in each section within the Feasibility & Tools. Related Articles: Flight Leg Status: Setup and Use ACCESS THE FEASIBILITY & ...Crew Check-In
Crew Check-In Crew members can easily check-in for flights from any page in Avianis by clicking on the Check-In icon at the top of the page. This functionality is available to users that have the Pilot, Chief Pilot or Flight Attendant role. The ...Quote: Booking & Feasibility Checks
This article will cover: Items checked within the Feasibility & Tools of a quote How to book a quote ACCESS QUOTE FEASIBILITY The quote feasibility captures pertinent information and potential issues at either a warning or critical level. To locate ...